CTS Immunity Case

Fully Rugged Case with Accidental Damage Protection

Available on contract DIR-CPO-4447 and TIPS 200105.

Covered items

  • Accidental Damage – Drops, falls, spills, and other unexpected events.
  • Mechanical Failure – Device failure during normal use.
  • Manufacturer’s Defect – A unintended defect caused by the manufacturing process.
  • Power Surge – Failure resulting from a surge in electricity to the device.
  • Parts & Labor – Plan covers all parts and labor of covered repairs.
  • No Deductibles or Service Fees – $0 Deductible
  • No Lemon Guarantee – If the same component fails more than 3 times on a covered device, we’ll replace it
  • Coverage up to the full replacement value of the device
  • If the case fails we will replace it for free

Repair Options

  • Carry-In Service – Leverage Our Authorized Service Network of retail repair centers.
  • Advanced Exchange Available on select devices (Sold separately)
  • Depot Repair – CTS will provide shipping labels for depot repair shipments.
  • Self-Servicing* – Safeware will reimburse you for costs associates with covered repairs.

*Valid service agreement required

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